Deliveries are available in Switzerland and abroad. As a general rule, deliveries in Switzerland take 7 - 10 working days. Deliveries abroad generally take 12 - 14 working days.

No claims for damages may be made against us for delayed deliveries caused, for example, by force majeure; traffic disruption and acts of God or by circumstances for which we are not responsible.

Until you receive your Hotelcard, you can easily use your temporary Hotelcard, which you have received as a PDF in the confirmation e-mail.