Book hotels with your Hotelcard

1. How can I book a hotel?
There are two ways to send your booking request to the hotel. Online After you have found the hotel of your choice. You click on booking request, fill ...
Di, 6 Mär, 2018 at 7:16 AM
2. My favourite hotel is not a Hotelcard partner hotel. What can I do?
Please send us the name and details of your favourite hotel at office@hotelcard.ch. Our hotel experts will contact it and try to convince them of the benefi...
Di, 6 Mär, 2018 at 7:16 AM
3. How are the rates calculated? Per day and person or for the room for the specified period?
Prices are per night and room. Whether breakfast is included or not, depends on the relevant hotel's package. This information is given under the rele...
Di, 6 Mär, 2018 at 7:16 AM
4. Could you send me the entire hotel directory on paper?
The hotel directory only exists on our website. It is not available on paper as the allocations and offers of the individual hotels continuously change an...
Di, 6 Mär, 2018 at 7:16 AM
5. Can I book my half-price room when I arrive at the hotel?
As a matter of principle this is possible, however we recommend enquiring in advance if rooms are available at half price on the desired dates. To do so, c...
Di, 6 Mär, 2018 at 7:16 AM
6. How many consecutive nights can I stay at a hotel using the Hotelcard?
You can stay at all available hotels for half price using the Hotelcard as many times as you like. As a general rule, however, half-price stays are limite...
Di, 6 Mär, 2018 at 7:16 AM
7. Can I book two hotel rooms with a Hotelcard?
You can only book a room with a hotel card - whether it's a single room, a double room or a shared room. Please note that the hotel card is personal ...
Di, 6 Mär, 2018 at 7:16 AM
8. Can I book a room for another person with my hotelcard?
The Hotelcard is strictly personal, it is in your name and is not transferable. This means that the person whose name appears on the Hotelcard must make the...
Di, 6 Mär, 2018 at 7:17 AM
9. How long does it take to get a response to my booking request?
You will receive the response by e-mail within a maximum of 24 hours.
Di, 6 Mär, 2018 at 7:17 AM
10. How can I change my booking in the hotel?
To change or cancel a reservation request that you previously sent, please contact the hotel directly by phone or e-mail. You will find all the information ...
Di, 6 Mär, 2018 at 7:17 AM