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20min: Why did I win a hotelcard?
You have won your hotel card on 20 minutes online in a competition. We congr...
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Is the Hotelcard a subscription?
Upon buying a Hotelcard, you enter a contract with an undetermined length. ...
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What are the services which I receive with my Hotelcard?
The rate you get with Hotelcard, usually includes breakfast. The city tax a...
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Is there an obligation to use the hotel's catering facilities?
No, there is no obligation to use the hotel's catering facilities whats...
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Do I have to pay a tax at the hotel?
Some hotels will charge you the tourist tax, other hotels won’t. As a matte...
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How can I change my booking in the hotel?
To change or cancel a reservation request that you previously sent, please c...
